Before you can add an email account to Outlook you will need to get the account setttings. Your account administrator can provide these or they can request them from support@onlineagency.com. You will need the following:
Email Address
Account User Name
Account Password
Incoming Server Address (POP)
Outging Server Address (SMTP)
IMAP Accounts are not supoorted.
Account Settings
Email Address: test2@celsius-488.com
Account/Usename: test2@celsius-488.com
Account Password: ********
Server Settings
POP/Incoming Server: pop.celsius-488.com or pop.onlineagency.com
SMTP/Outoing Server: smtp.celsius-488.com or smtp.onlineagency.com
POP Port: 110
SMTP Port: 25 or 587
- Open Outlook
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Click File
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Click the Add Account button
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Click Manual setup or additional server types, and then click Next
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Click POP or IMAP, and then click Next
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Enter your name, email address, Select the account type - POP3, and Enter the incoming and outgoing mail servers. finally Click More Settings
Note: Do not select Require Logon Using Secure Password Authentication. If this selected the Emails will not be downloaded.
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Click the Outgoing Server tab. Check My outgoing server (SMTP) requires authentication, then click OK
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Click on Advanced Server tab. Make sure the POP and SMTP ports are correct. If not, correct them as in the screenshot.
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If the automated test comes back with green check-marks, you should see the following screen.
